Museum and the Web Cleveland Museum of Art 2017
Winner: Groundbreaking; ArtLens Studio
Edison Awards Cleveland Museum of Art 2015
Gold: Content Delivery, Collection Wall and ArtLens App
Bronze: Living Working Living; First iteration of ARTLENS Gallery
Museum and the Web Cleveland Museum of Art 2014
Winner: Digital Exhibition; Collection Wall
Winner: Mobile; ArtLens
Honorable Mention: Education; Studio Play
Honorable Mention: Innovative/Experimental: First iteration of ARTLENS Gallery
Digital Design Award 2013
Yellow Pencil Award Winner: First iteration of ARTLENS Gallery
Media Technology Muse Awards Cleveland Museum of Art 2013
Gold: Interactive Kiosks; Collection Wall
Gold: Interpretive Interactive Installations; First iteration of ARTLENS Gallery
Bronze: Mobile Applications; ArtLens App
Honorable Mention: Education and Outreach, Studio Play
Collaborators:The original concept for ARTLENS Gallery opened on December 12, 2012. The components of ArtLens Exhibition have gone through four iterations, with the most recent launch in June 2017. Staff and vendor-partner contributors to the project include:
ArtLens Exhibition Launch, June 2017
From the Cleveland Museum of Art:
Digital Innovation and Technology Services: Jane Alexander (Chief Information Officer/project lead), Emily Hirsch (Project Manager), Tom Hood (Director of Technology Operations), Niki Krause (Director of Application Services), Andrea Bour (Collections Information Data Analyst), Allison Kennedy (Assistant Director of Support Services), David Shaw (Event Technology Manager), Michael St. Clair
Collections: Mary Suzor (Director of Collections Management), Howard Agriesti (Chief Photographer), Jennifer Cicero (Art Movement Supervisor)
Curatorial: Mark Cole (Curator of American Painting and Sculpture/content adviser), Heather Lemonedes (Chief Curator/content adviser), Barbara Tannenbaum (Curator of Photography/content adviser)
Design: Rusty Culp (Associate Director of Design and Architecture), Jim Engelmann (Exhibition Designer), Jeffrey Strean (Director of Design and Architecture), Tom Barnard (Senior Graphic Designer), Mary Thomas (Graphic Designer)
Interpretation: Lori Wienke (Associate Director of Interpretation/Curator/Interpretation lead), Bethany Corriveau, Stephanie Foster, Cyra Levenson (Director of Education and Academic Affairs)
Research and Evaluation: Elizabeth Bolander (Lead), Hannah Ridenour
Development: Michael Ferry (Lead), Cynthia McGrae
The cross-collaborative museum team at CMA partnered deeply with award-winning outside consultants to realize the project. Potion Design is responsible for all media design and collaborated with the CMA team on concept design development. The other outside consultants involved in the project were Zenith Systems (AV Integration), Piction (CMS/DAM development), Dome Collective (Beacon), and Local Projects (ArtLens app).
From Potion Design:
Phillip Tiongson, Principal
Design: Matthew McNerney, Edyta Lewicka, Rhea Laroya, Ruth Chung
Technology: Steve Varga, Filippo Vanucci, Cameron Browning, Ritesh Lala, Luobin Wang
Production: Abby Palmer, Holly Houghton, Claire Bradley, Drew Radtke
From Zenith Systems:
Doug Fortney, Principal
From Dome Collective:
Katie Lee and Lynn Kiang
From Local Projects:
Ethan Holda, Keeli Shaw, Karen Vanderbilt, Michael Dreiling
Erick Kendrick, Marcelle Kaye, Amy Hawkes, Martin Channon
ArtLens App Redesign, September 2016
From the Cleveland Museum of Art:
Digital Innovation and Technology Services: Jane Alexander (Lead, Chief Information/Digital Officer), Adam Gall (Project Manager), Emily Hirsch (Project Manager), Tom Hood (Director of Technology Operations), Niki Krause (Director of Application Services)
Design: Tom Barnard (Senior Designer), Jeffrey Strean (Director of Design and Architecture), Mary Thomas (Graphic Designer)
Interpretation: Lori Wienke (Associate Director of Interpretation), Bethany Corriveau (Audience Engagement Specialist), Stephanie Foster (Interpretation), Kevin Kelly (Interpretation)
CMA collaborated with Local Projects on the ArtLens App. Local Projects is the firm that takes the app to the next and highest possible level of technical fidelity, ensuring a rapid initial download, optimizing the interactive, real-time wayfinding maps and streamlining the design.
From Local Projects:
Ethan Holda (Director of Technology), Keeli Shaw (Project Director), Karen Vanderbilt (Senior Graphic Designer), Danny Well (Visual Experience Designer), Edward Blake (User Experience Designer)
Dillan Laughlin and Jonathan Saggau
ArtLens has received several awards including Gold from the 2015 Edison Awards for Content Delivery, Winner of the 2014 Museums and the Web Award for best Mobile App and Bronze from the 2014 Media Technology Muse Award for Mobile Applications.
ArtLens Studio (formerly Studio Play) Redesign, June 2016
From the Cleveland Museum of Art:
Digital Innovation and Technology Services: Jane Alexander (Chief Information Officer/project lead), Adam Gall (Project Manager)
Collections: Mary Suzor (Director of Collections Management)
Curatorial: Stephen Harrison (Curator of Decorative Art and Design), Sooa McCormick (Assistant Curator of Asian Art)
Design: Rusty Culp (Associate Director of Design and Architecture), Jeffrey Strean (Director of Design and Architecture), Mary Thomas (Graphic Designer)
Education: Seema Rao (Director of Intergenerational Learning)
In order to create this innovative space, the Cleveland Museum of Art partnered with Design I/O, a creative design studio in Cambridge, MA.
From Design I/O:
Theodore Watson (Partner/Creative Director), Emily Gobeille (Partner/Creative Director), Nick Hardeman (Minister of Interactive Art)
First Iteration of ARTLENS Gallery, December 12, 2012:
The development of the initial concept for ARTLENS Gallery represents a true and equal collaboration among the curatorial, digital innovation and technology services, education and academic affairs, and design departments at the Cleveland Museum of Art. An atypical and noteworthy approach among museums in the design of interactive technology spaces, the development process was guided by the CMA's former chief curator and deputy director C. Griffith Mann. Museum educators were instrumental in curating the space and its related experiences, and digital/technology staff worked closely with internal and external partners on both concept and interactive design. This collaborative organizational structure is groundbreaking, not just within the museum community, but within user-interface design in general. It elevated each department's contribution, resulting in an unparalleled interactive experience, with technology and software that have never been used before in any venue, content interpreted in fun and approachable ways, and unprecedented design of an interactive gallery space that integrates technology into an art gallery setting.
The project team for the first iteration of ARTLENS Gallery was led by the following at Cleveland Museum of Art: Jane Alexander, Chief Information/Digital Officer (Technology/Project Manager); Caroline Goeser, Director of Education and Interpretation (Curator/Interpretation); and Jeffrey Strean, Director of Design and Architecture (Design Oversight). In the Department of Education and Academic Affairs, content was developed by Seema Rao, Patty Edmonson, and Hajnal Eppley. ArtLens content was developed by Jennifer Foley, Lori Wienke, and Bethany Corriveau. Members of the Department of Digital Innovation and Technology Services who were instrumental to the development of the first iteration of ARTLENS Gallery and ArtLens include Andrea Bour, Jeanne DeBonis, Will Hannah, Tom Hood, Niki Krause, Scott Pollack, Dave Shaw, Michael St. Clair, and Linda Wetzel. Design Services staff who worked on the project include Thomas Barnard III and Andrew Gutierrez. Collection staff included Howard Agriesti, David Brichford, Elizabeth Saluk, Bruce Shewitz, Tracy Sisson, and Mary Suzor.
Designing through Collaboration
The museum partnered deeply with award-winning outside consultants to realize the project. Local Projects is responsible for all media design and collaborated with the CMA team on concept design development. The other outside consultants involved in the project were Gallagher and Associates (exhibit design), Zenith Systems (AV Integration), Piction (CMS/DAM development), Earprint Productions (app content development), and Navizon (way-finding). Through this new collaborative development methodology, the Cleveland Museum of Art is leading the way not only in the robust blend of art and technology thoughout the gallery experience but in museum practice itself.
The first iteration of the ARTLENS Gallery is generously supported by the Maltz Family Foundation, which donated $10 million to support the project. Additional support for the project comes from grants and other donations.