graphic with safety rules: do not touch, facial coverings, social distancing
  • graphic with safety rules: do not touch, facial coverings, social distancing

What to Expect

The Cleveland Museum of Art’s (CMA) top priority is the safety of its visitors, volunteers, and staff. Adhering to all policies set forth by Governor Mike DeWine’s office, local officials, and the Centers for Disease Control and Prevention (CDC), the CMA has reopened in its first phase now.

Ticket Information

A limited number of free, reservation-only timed tickets are available. In this first phase of reopening, a limited capacity of visitors are permitted in the building. 

On the 15th of each month, additional tickets will be released for the following month.

Tickets will be available in 15-minute intervals. The last ticket reservation for the day is at 3:30 p.m. For the safety and security of the museum’s visitors, you must register all guests in your party when reserving tickets. Museum staff will match the registered names with the tickets upon entry.

Free timed tickets will be limited to eight per visitor. At this time, there will be no on-site ticket sales.

Visitors will receive a pre-visit email with the museum’s new guidelines, a detailed visitor FAQ sheet, and a link to the ArtLens App, which includes a digital map and wayfinding feature, to enhance their experience. Visitors must arrive at—not before—the time specified on their ticket to maintain safety limits.


Plan Your CMA Visit

What is the museum doing to improve my safety?

The CMA’s top priority is the safety of its visitors, volunteers, and staff. To deliver a low-contact, high-quality visitor experience, the institution developed an internal task force and consulted with a board-certified epidemiologist and peer institutions across the country to establish coronavirus protocols and site-specific safety measures. This includes enhanced daily cleaning, antibacterial solution stations throughout the museum, reduced capacity, promoting social distancing, and mandating face coverings.

On View

Tours and Programming

Are public tours and on-site programming available?

At this time, the museum will not offer public tours or on-site programs. Please visit the museum’s website at for more information about upcoming virtual programs.

The CMA is monitoring the coronavirus situation regularly and will modify its protocols and policies as new information from state and local officials and the CDC becomes available.

Digital guided tours are available on the museum’s ArtLens App. 

Connect Online

In addition to on-site visitation, the CMA will continue to lead in the virtual realm by maintaining production of digital assets and ways in which at-home visitors can connect with the CMA while social-distancing protocols remain in place. Home Is Where the Art Is offers an abundance of online resources and activities to access the museum’s collections and includes virtual events and programs.